How to use an interpreter

Using an interpreter, although very simple once you become accustomed to the process, is often overwhelming for a first-time consumer. To make your first endeavor a pleasant and a less daunting one, here are some tips to familiarize yourself with the process.

• Relax
• Be sure to consult with the interpreter(s) and deaf person(s) when trying to arrange seating
• Speak naturally and directly to the Deaf person(s). The interpreter is there to facilitate the communication, not to become a part of the conversation
• There is often a short delay when the Deaf person responds to you (due to the interpreting process). Please allow time for this
• Please allow only one person to speak at a time. The interpreter can only interpret one message at a time
• Depending on the duration and intensity of the assignment, it may be necessary for the interpreter(s) to take a short break. Please talk with your interpreter(s) ahead of time to find out the needs for that assignment
• Some assignments, depending on the circumstances, will require the use of 2 or more interpreters, otherwise known as team interpreters
• The interpreter is bound by a Code of Professional Conduct. They are not allowed to interject their opinion or tell you anything about the Deaf consumer(s) so please don’t ask. They are, also, bound by a very strict set of confidential guidelines

By following these simple tips you will provide your Deaf/Hard of Hearing consumer with top-notch accessibility.